Southern Health-Santé Sud

Client Bill of Rights

Clients have the right to:

1. Considerate and respectful care.
2. Obtain current information about their care in terms they can understand.
3. Understandable information so that they may give informed consent prior to any treatment.
4. Refuse treatment and to be informed of the consequences.
5. Privacy.
6. Confidentiality.
7. Expect service within the capability of the health care facility.
8. Expect reasonable continuity of care.
9. An explanation of costs related to his/her care.
10. Know what rules and regulations apply to their conduct.