Call to Action - March 19, 2020 - Routine practices, Nasopharyngeal swab, Upper Endoscopy Procedures, Phishing Attacks, Management of Home Visits, Protocols for Primary Care, Privacy and Security Considerations, Federal Financial Support to Families

Routine Practices (including several clinical protocols)

A new Routine Practices document has been released.  Directors of Health Services, Program Directors (or delegates) please review and implement accordingly.

Nasopharyngeal Swab - Standard Operating Procedure

A standard operating procedure for nasopharyngeal swabs has been released.  Directors of Health Services, Program Directors (or delegates) please review and implement accordingly.

Provincial Guidance on Upper Endoscopy Procedures

A provincial guidance document has been released regarding upper endoscopy procedures.  Directors of Health Services, Program Directors (or delegates) please review and implement accordingly.

Increase in Phishing Attacks

There have been increased Phishing attacks attempting to take advantage of COVID-19 uncertainty.  Directors of Health Services, Program Directors (or delegates) please review and share with all staff.

Provincial Guidance on Management of Home Visits

A document has been released regarding the management of home visits.  Directors of Health Services, Program Directors (or delegates) please review and share as applicable.

COVID-19 Testing - Protocols for Primary Care

A protocol for primary care regarding testing for COVID-19 has been released. Further to this protocol, consider the use of the online Health Links-Info Santé screening tool.  Directors of Health Services, Program Directors (or delegates) please review and implement accordingly.

Privacy and Security Considerations

The following document has been provided as a reminder to staff regarding privacy and security considerations relating to COVID-19.  Although there are references to WRHA policies, the principles are the same as Southern Health-Santé Sud's.

Information on Federal Financial Support to Families

The Federal Government has put together a website containing Federal financial support to families.  You can find the site here.  Directors of Health Services, Program Directors (or delegates) please review and share with all staff.

Info Sharing