EAP Workshop - Effective Workplace Communication 101 (Virtual)

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Location

Virtual
Microsoft Teams

Communication is an essential skill in every aspect of our day-to-day work. This three-hour session is designed to be interactive while providing you tools to effectively use communication in the workplace and how to deal with conflict and inter-personal communication issues. After this session, you will be able to:

  • Understand self-awareness and the importance of self-awareness in the workplace.
  • Understand conflict and how it contributes to communication breakdowns in the workplace.
  • Develop skills related to verbal and non-verbal communication techniques.
  • Develop a process for selecting effective communication techniques.
  • Understand the importance of Emotional Intelligence (EI).
  • Relate and discuss common communication problems in the workplace.
  • Utilize techniques to resolve inter-personal problems within the workplace to help achieve organizational and individual goals.

Registration is on the LMS

  • Go to the LMS log in page. Your pop-up blocker must be disabled.
  • Create an LMS account (if you don’t already have one). A work email address is required – please connect with your hiring manager for assistance with this.
  • Log into the LMS.
  • Use the search feature (top right) to find "EAP" and then click register on the workshop(s) you wish to take.
  • After you have registered for the workshop, it will appear in your "learning plan" and you will be sent the link for the virtual session. Please note that all communication from the LMS will be sent to your work email.

Additional Dates