Scheduling Clerk - Home Care (SS-24-452)

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Bilingual Position

Yes

Position Summary

The Home Care Scheduling Clerk works under the supervision of the Regional Manager, performing various office functions including coordinating and maintaining scheduling for the Home Care clients and staff.  The Home Care Scheduling Clerk collaborates with the Home Care Resource Coordinators and Case Coordinators functioning as an integral part of the health care team. 

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Qualifications

  • Proficiency of both official languages is essential (English/French)
  • Completion of Grade 12 education required
  • Preference will be given to Procura trained applicants
  • Minimum 1 year experience scheduling staff, preferably in a unionized environment and utilizing electronic scheduling tools
  • Recent Home Care experience preferred
  • Intermediate keyboarding and computer skills
  • General understanding of office practices and procedures and use of office equipment (computer, fax, etc)
  • Effective oral and written communication skills
  • Strong organizational skills
  • Excellent customer service skills
  • Ability to establish and maintain effective interpersonal working relationships
  • Ability to apply critical thinking
  • Ability to work both independently with minimum supervision and as a team member
  • Ability to meet tight deadlines and work in a time sensitive environment, managing competing priorities
  • Satisfactory employment record
  • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required
  • Proficiency of both official languages is essential for target and designated bilingual positions
  • Demonstrated ability to meet the physical and mental demands of the job
  • Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums
  • Good work and attendance record

Conditions of Employment

  • Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00

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Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self identify as being of Indigenous descent in their cover letter/application.

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

All Health Care Workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.

Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.